![]() ![]() Repair fees might apply for out-of-warranty printers. If you completed all the preceding steps and your product still has an issue, service the product.Ĭontacting HP for service in all countries/regions except Asia Pacific.įirst, go to Check your product warranty to check your printer warranty status, and then go to Contact HP Support to find an authorized service dealer or to schedule a repair. Video: 7 Ways to Clean Blocked Clogged Ink Cartridges.If the cartridge is out of warranty, you can try cleaning the cartridge manually. To check the warranty on your ink supplies, go to hp.com/go/learnaboutsupplies, select your country/region, then review the limited warranty information for your supplies. If you have a defective ink cartridge or printhead, it might be under warranty. Fixing Print Quality Problems for the HP Photosmart C4600 and C4700 All-in-One Printer Series.To keep your printer healthy and extend longevity, always replace the cartridges before the ink runs dry so that air does not get trapped inside. TIP: If waiting until the cartridges are depleted before replacing the supplies can cause issues with the printer's ink delivery system. I see that you have tried a replacement ink cartridge, I'm fairly certain that the black ink cartridge is defective or printhead is clogged. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos. I will certainly do my best to help you and please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. I see that you're unable to print documents on your HP Photosmart C4795 All-in-One Printer. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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